E3 Strategic Management (E3) Practice Test

Questions # 81:

Which TWO of the following would be measures included within the 'Department and work centres' level of the Performance Pyramid?

Options:

Market share percentage

Percentage of on-time deliveries

Number of product returns per period

Customer satisfaction levels

Production output per period

Questions # 82:

YYY is a profit-seeking provider of television channels. It broadcasts to some 55 countries using satellite and cable technologies. It also commissions and produces about 30% of the programs it broadcasts, to give it a unique competitive advantage against other broadcasters.

Web 2.0 provides new opportunities for YYY and it has developed a strong social media component to its programming schedules to increase audience engagement.

Keeping YYY's divisions working together is crucial to its success as a business.

Which of the following methods of divisional Performance Measurement would you recommend to YYY?

Options:

Kaplan and Norton's Balanced Scorecard

Lynch and Cross's Performance Pyramid

Stern Stewart's Economic Value Added (EVA)

Rappaport's Shareholder Value Analysis (SVA)

Questions # 83:

GGG is a successful airline and has a proven record in successfully exploiting the resources it obtains Which of the following might create an additional Core Competence for GGG?

Options:

Unique rights to operate from the most popular airport serving a capital city.

The airline operations that operate below the level of middle management.

Sufficient aircraft to operate a good timetable.

A market with more passengers than the existing airlines can satisfy.

Questions # 84:

Which of the following correctly defines Information Systems (IS) strategy?

Options:

Identifying the information needs of the Organization and aligning development to them.

The roles and structure of information specialists in the Organization and their relationship with users.

Decisions on the hardware, software and communications solutions used in the Organization.

The planning, organising, investment and control of information applications in the Organization.

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