Pass the CompTIA A+ 220-1102 Questions and answers with ExamsMirror

A VPN (virtual private network) is a protocol that creates a secure tunnel between two devices over the internet, hiding their IP addresses and encrypting their traffic. DNS (domain name system) is a protocol that translates domain names to IP addresses. IPS (intrusion prevention system) is a device that monitors and blocks malicious network traffic. SSH (secure shell) is a protocol that allows remote access and command execution on another device. Verified References: https://www.comptia.org/blog/what-is-a-vpn https://www.comptia.org/certifications/a

An unattended installation is the fastest way to install Windows 10 on a newly built computer. It uses an answer file that contains all the configuration settings and preferences for the installation, such as language, product key, partition size, etc. It does not require any user interaction or input during the installation process. Factory reset, System Restore and in-place upgrade are not methods of installing Windows 10 on a new computer, but ways of restoring or updating an existing Windows installation. Verified References: https://www.comptia.org/blog/what-is-an-unattended-installation https://www.comptia.org/certifications/a

A restore point is a snapshot of the system settings and configuration at a specific point in time2. Creating a restore point before modifying the registry keys allows the technician to revert the system back to a previous state if something goes wrong or causes instability2. Updating the anti-malware software, running the PC in safe mode, and rolling back the system updates are not necessary steps before modifying the registry keys.

The correct answer is D. Force Quit. Force Quit is a macOS feature that allows users to close an application that has stopped responding. To use Force Quit, users can press and hold Option (or Alt), Command, and Esc (Escape) keys together, or choose Force Quit from the Apple menu in the corner of the screen. A Force Quit window will open, where users can select the application that they want to close and click Force Quit123.

References and Explanation:

The web search results provide information about how to force an app to quit on Mac using different methods, such as keyboard shortcuts, mouse clicks, or menu options. The results also explain what to do if the app cannot be forced to quit or if the Mac does not respond.

The first result1 is from the official Apple Support website and provides detailed instructions and screenshots on how to force an app to quit on Mac using the keyboard shortcut or the Apple menu. It also explains how to force quit the Finder app and how to restart or turn off the Mac if needed.

The second result2 is from the same website but for a different region (UK). It has the same content as the first result but with some minor differences in spelling and wording.

The third result4 is from a website called Lifehacker that provides tips and tricks for various topics, including technology. It compares how to close a program that is not responding on different operating systems, such as Windows, Mac, and Linux. It briefly mentions how to force quit an app on Mac using the keyboard shortcut or the mouse click.

The fourth result3 is from a website called Parallels that provides software solutions for running Windows on Mac. It focuses on how to force quit an app on Mac using the keyboard shortcut and provides a video tutorial and a screenshot on how to do it. It also suggests some alternative ways to close an app that is not responding, such as using Activity Monitor or Terminal commands.

Creating a database is the most likely option to help the company gain a holistic view of asset cost. A database can store and organize information about the assets, such as purchase date, depreciation value, maintenance cost, warranty status, and replacement cost. Assigning users to assets, inventorying asset tags, and updating the procurement account owners are important steps for asset management, but they do not directly provide a holistic view of asset cost. References:

Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 18

CompTIA A+ Complete Study Guide: Core 1 Exam 220-1101 and Core 2 Exam …, page 101

Rollback refers to the steps to be taken if an issue occurs during a change implementation. It means restoring the system to its previous state before the change was applied, using backup data or configuration files. It can minimize the impact and downtime caused by a failed change. Testing refers to the steps to be taken before a change implementation, to verify that the change works as expected and does not cause any errors or conflicts. Risk refers to the potential negative consequences of a change implementation, such as data loss, security breach, performance degradation, etc. Acceptance refers to the steps to be taken after a change implementation, to confirm that the change meets the requirements and expectations of the stakeholders. Verified References: https://www.comptia.org/blog/change-management-process https://www.comptia.org/certifications/a

FileVault is a macOS utility that uses AES-128 (Advanced Encryption Standard) to encrypt the startup disk of a Mac computer. It protects the data from unauthorized access if the computer is lost or stolen. fdisk and Diskpart are disk partitioning utilities for Linux and Windows, respectively. Disk Utility is another macOS utility that can perform disk management tasks, such as formatting, resizing, repairing, etc. Verified References: https://www.comptia.org/blog/what-is-filevault https://www.comptia.org/certifications/a

EFS (Encrypting File System) is a feature that allows a user to encrypt a single folder or file on a Windows PC. It uses a public key encryption system to protect the data from unauthorized access. FAT32 and exFAT are file system formats that do not support encryption. BitLocker is a feature that encrypts the entire drive, not a single folder or file. Verified References: https://www.comptia.org/blog/what-is-efs https://www.comptia.org/certifications/a

The processor is the component that determines if the system supports virtualization technology (VTx), which is required for running virtualization software. The hard drive, memory and video card are not directly related to VTx support, although they may affect the performance of the virtual machines. Verified References: https://www.comptia.org/blog/what-is-virtualization https://www.comptia.org/certifications/a

This would ensure that the support documentation reflects the current state of the network and prevents any confusion or mismatch during a network outage. Updating the network diagrams is also one of the best practices for network documentation, as stated in the Official CompTIA A+ Core 2 Study Guide1. The other options are not as effective or feasible as option B. Performing annual network topology reviews is too infrequent and may not capture recent changes. Allowing network changes once per year is too restrictive and may not meet the business needs. Routinely backing up switch configuration files is important, but it does not help with identifying new switches or devices on the network.

Educating the end user is the best way to prevent future infections by viruses or other malware. The technician should teach the user how to avoid risky behaviors, such as opening suspicious attachments, clicking on unknown links, downloading untrusted software, etc. Disabling System Restore, installing the latest OS patches and performing a clean installation are possible ways to remove existing infections, but they do not prevent future ones. Verified References: https://www.comptia.org/blog/how-to-prevent-malware https://www.comptia.org/certifications/a

Update and Security is the section in Windows 10 Settings that allows the user to back up their device. Backing up a device means creating a copy of the data and settings on the device and storing it in another location, such as an external drive or a cloud service. Backing up a device can help the user restore their data and settings in case of data loss, corruption, or theft. Devices and Printers, Email and Accounts, and Apps and Features are not sections in Windows 10 Settings that allow the user to back up their device.

Chain of custody is a process that documents how evidence is collected, handled, stored and transferred during a cybercrime investigation. It ensures that the evidence is authentic, reliable and admissible in court. If the chain of custody is violated during an investigation, it can compromise the integrity of the evidence and lead to the case being dismissed. Open-source software, EULA (end-user license agreement) and AUP (acceptable use policy) are not related to cybercrime investigations or evidence handling. Verified References: https://www.comptia.org/blog/what-is-chain-of-custody https://www.comptia.org/certifications/a

Enabling inheritance is a method that allows new subfolders to inherit the permissions and settings from their parent folder. If users can access files in the department share, but not in the new subfolders created by other users, it may indicate that inheritance is disabled and that each new subfolder has its own permissions and settings that restrict access to only the creator. Enabling inheritance can help resolve this issue by allowing all users to access the new subfolders with the same permissions and settings as the department share. Assigning share permissions, requiring multifactor authentication, and removing archive attribute are not methods that can most likely allow all users to access the new folders.

The best way for a technician to return the device to service safely is to reinstall the operating system. This is because the device is infected by ransomware, which is a form of malware that encrypts files and demands payment for decryption. Reinstalling the operating system will erase the ransomware and restore the device to its original state. However, this will also delete any data that was not backed up before the infection. Therefore, it is important to have regular backups of critical data and protect them from ransomware attacks1.

The other options are not effective or safe for ransomware recovery. Running an AV scan may not detect or remove the ransomware, especially if it is a new or unknown variant. Installing a software firewall may prevent future attacks, but it will not help with the current infection. Performing a system restore may not work if the ransomware has corrupted or deleted the restore points. Complying with the on-screen instructions is not advisable, as it will encourage the attackers and there is no guarantee that they will provide the decryption key after receiving the payment.

To prevent and recover from ransomware attacks, it is recommended to follow some best practices, such as234:

Use strong passwords and multifactor authentication for all accounts and devices.

Keep all software and firmware updated with the latest security patches.

Avoid opening suspicious or unsolicited emails and attachments.

Educate users and staff on how to recognize and report phishing and social engineering attempts.

Use antivirus software and enable real-time protection.

Enable network segmentation and firewall rules to limit the spread of ransomware.

Implement a Zero Trust security model to verify all requests and devices before granting access.

Create and test backups of critical data and store them offline or in a separate network.

Recover safely by isolating the infected devices, identifying the ransomware variant, and restoring data from backups.

Report any ransomware incidents to law enforcement agencies and seek help from experts.

A keylogger is a type of malware that captures user input, such as keystrokes, mouse clicks, and clipboard data, and sends it to a malicious actor. Keyloggers can be used to steal passwords, credit card numbers, personal information, and other sensitive data.

Preserving chain of custody is a concept that refers to the documentation and tracking of who handled, accessed, modified, or transferred a piece of evidence, when, where, why, and how. Preserving chain of custody can help establish the authenticity, integrity, and reliability of the evidence, as well as prevent tampering, alteration, or loss of the evidence. An administrator who documented the movement of the evidence demonstrated the concept of preserving chain of custody. Implementing data protection policies, informing law enforcement, and creating a summary of the incident are not concepts that describe the action of documenting the movement of the evidence.

The correct answer is C. Choose what closing the lid does. This option allows you to configure how the laptop behaves when you close the lid, such as whether it goes to sleep, hibernates, shuts down, or does nothing. To access this option, you can follow these steps :

Go to Settings > System > Power & sleep.

Click on Additional power settings on the right side.

Click on Choose what closing the lid does on the left side.

Under When I close the lid, select Do nothing for both On battery and Plugged in.

Click on Save changes.

This will prevent the laptop from going to sleep when you close the lid while it is connected to the docking station and the external monitor.

Hibernate, sleep/suspend, and turn on fast startup are not the options that should be configured to fix the issue. Hibernate and sleep/suspend are both power-saving modes that allow you to resume your work without losing any data. However, they also turn off the display and other components of the laptop, which means you will not be able to use the external monitor when the laptop is closed. Turn on fast startup is a feature that reduces the boot time of Windows by saving some system information to a file when you shut down. It does not affect how the laptop behaves when you close the lid .

Booting into safe mode and performing a malware scan are the steps that a technician should perform when troubleshooting an issue with pop-up advertising messages on a PC. Safe mode is a diagnostic mode that starts the PC with minimal drivers and services, which can prevent the pop-up malware from running. Malware scan is a tool that can detect and remove the pop-up malware, as well as prevent further infection or damage. Investigating how the malware was installed, reinstalling the browser and restarting the machine are possible steps that can be done after booting into safe mode and performing a malware scan, depending on the situation and the results of the scan. Verified References: https://www.comptia.org/blog/how-to-boot-into-safe-mode https://www.comptia.org/certifications/a

A corporate use license, also known as a volume license, is a type of software license that allows an organization to purchase and use multiple copies of a software product with a single license key. A corporate use license can help validate compliance with an application’s EULA (end-user license agreement), which is a legal contract that defines the terms and conditions of using the software. A corporate use license can also reduce the number of licenses to manage, as it eliminates the need to activate and track individual licenses for each copy of the software. Personal use license, open-source license, and non-expiring license are not types of licenses that can best accomplish this goal.