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Pass the CIMA Operational E1 Questions and answers with ExamsMirror

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Viewing questions 11-20 out of questions
Questions # 11:

It is important to assess the contribution made by the finance function. If a balanced scorecard approach is used, which of the following categories would utilise the measure of staff turnover?

Options:

A.

Customer satisfaction

B.

Enhancement of internal processes

C.

Financial

D.

Learning and growth

Questions # 12:

Arrange the stages of the product life-cycle in the correct order.

Question # 12

Options:

Questions # 13:

Which of the following is NOT an element of the EOQ (Economic Order Quantity) equation?

Options:

A.

Total purchases per year

B.

Total ordering cost per order

C.

Total inventory cost per year

D.

The reorder quantity

Questions # 14:

There are many stakeholders who have an interest in an organisation.

Which TWO of the following are connected stakeholders?

Options:

A.

Shareholder

B.

Customer

C.

Government

D.

Trade union

E.

Employee

Questions # 15:

The Finance Director has been asked to produce a cost saving plan for the organisation which is to come into effect immediately. His initial suggestion to enable quick savings is to cut the staff development and training budget by 50%. Before he publishes the plan he has asked you to review it and let him know what the effect of this may be in the short term.

 

Select ALL that apply. 

Options:

A.

Key staff may leave

B.

Staff skill levels may reduce

C.

There may be a  loss of competitive advantage

D.

Profit will increase

E.

Recruitment may be more difficult

F.

Staff motivation may reduce

Questions # 16:

Karl runs a factory. He wants his employs to feel that their role in the company has meaning.

Which of the following would help to make his employees feel this way?

Options:

A.

Ensure that all employees have a variety of jobs to do.

B.

Ensure each task has a clear identity, with it being made clear how that task fits into the overall operation.

C.

Ensure each task is significant in some way.

D.

Ensure each employee has a degree of independence and flexibility.

E.

Ensure employees can see the results of their work.

Questions # 17:

A facilities management company sells to local councils.

 

Which THREE of the following are appropriate methods of marketing?

Options:

A.

Personal selling

B.

Exhibitions

C.

Technical seminars

D.

Celebrity endorsements

E.

Newspaper adverts

F.

Social media

Questions # 18:

TTT plc has recently been responsible for a major environmental accident. As a result the management of the company wishes to set up a large fund to compensate stakeholders affected. The company has a significant number of institutional shareholders which own a large share of the company, as well as many individual investors. 

 

The management is considering Mendelow's Matrix to determine the likely movement of the institutional shareholders during the change in strategy. What is the institutional shareholders' likely movement according to Mendelow?

Options:

A.

From 'Keep informed' to 'Keep satisfied'

B.

From 'Minimal effort' to 'Keep informed'

C.

From 'Keep satisfied' to 'Key players'

D.

From 'Keep satisfied' to 'Keep informed'

Questions # 19:

M works for an organisation that adopts the principle of a total reward package for high achieving employees. The organsiation recognises that there are more things to motivate staff than cash remuneration alone. M is striving for promotion and has been promised a company car and prominent car parking space at the front of the office if he achieves it. Which of Maslow's needs is being identified in the scenario above?

Options:

A.

Ego

B.

Self-fulfillment

C.

Safety

D.

Social

Questions # 20:

JFD is a pet supplies retailing business.

Using customer data to build the target customer profile. JFD plans to create personalised advertising and communications more specific to customers' wants and needs in its market It is hoped that this will create interaction and responses from these customers.

Which of the following is JFD using?

Options:

A.

Supply chain management

B.

Digital asset management

C.

Customer relationship management

D.

Market segmentation

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