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DD organisation is a management consultancy company. Currently, although it has some clients in other countries, the activities of DD are mainly domestic. However the directors are keen to develop the business internationally.
The strengths of DD are recognised as it has a well-motivated team of professional consultants, and a very powerful analytical model for developing business solutions.
Which of the following best describes how this company can develop its business strategy to gain a competitive advantage?
Meredith Belbin carried out some notable research which concluded that successful teams need a good balance of complementary roles and personalities. His work concluded with the definition of nine distinctive roles that people adopt when working together in a team.
Applying this research, place the correct designated Belbin role label against the relevant personal characteristics.

Michael Porter argued that nations can develop advanced business environments that are conducive to business development and lead to firms from one nation gaining a competitive advantage over firms from other countries. Porter used a diamond shaped diagram as the basis of a framework to illustrate and analyse the determinants that lead to national advantage.
Which of the following factors are present within the diamond framework?
Select ALL that apply.
KK manufactures mobile phones and it possesses an inimitable resource in the mobile phone market in which it currently competes.
Which of the following best describes this type of resource?
Which THREE of the following are determinants of national competitive advantage outlined in Porter's Diamond?
The Finance Director in an organisation has suffered from some criticism in her management approach, in particular her poor communication methods. For example, using finance jargon in her emails and sending messages out of normal office working hours.
This has lead to some of the members of staff being demotivated.
Which of the following possible recommendations would improve the communication situation present in this organisaion?
Select ALL that apply.
Organisational change can be promoted by many different triggers. Which THREE of the following are external triggers of change?
A large medical practice has decided to switch from using hand-written medical records to electronic ones. All 32 staff at the practice use hand-written medical records when performing their jobs and have expressed concerns about switching to the new electronic format. The practice manager has decided to firstly spend time unfreezing the employees' belief that the old way of recording patient records is adequate.
The manager will then need to manage the transition by implementing the new electronic recording system. Finally, the manager will need to refreeze the new method of working into the culture of the practice and embed it as the normal way of working.
Which analyst developed this three stage approach to change management?
Setting a mission is the first stage of the rational approach to strategy setting. According to David, which THREE of the following are useful areas to include in an organisation's mission statement?
Which term best describes the structure where the finance function is carried out by an external party?
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