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Viewing page 6 out of 7 pages
Viewing questions 51-60 out of questions
Questions # 51:

Performance appraisal systems are designed to meet a number of objectives. Which of the following is a positive objective of such a system?

Options:

A.

To motivate individuals by providing an opportunity for feedback and an opportunity for a staff member to discuss any issues.

B.

Managers have a reluctance to give the highest or lowest grades, so end up giving all members of staff an average grading.

C.

Timing of appraisals can lead to problems for management as it tries to schedule a number of performance appraisals within a short time frame.

D.

If the scheme does not have top level buy in, it will be unlikely to succeed and may become a box ticking exercise.

Questions # 52:

P is an experienced engineer and project manager that has just been appointed to manage a complex multi-million pound engineering project. It is the start-up stage of the project and nothing at all has been done so far except for the design work. No other team members have been appointed.

 

P decides to start by firstly decomposing the full scope of the project into a hierarchy of work packages.

 

Secondly P intends to create a structure showing the reporting relationships and communications channels for the entire project team.

 

Thirdly, P  plans to embark on a systematic process of identifying all the individual elements that comprise the total cost of the project in order to calculate a bottom-up budget.

 

Select the structures that P will adopt in the correct order.

Options:

A.

Work Breakdown Structure / Organisation Breakdown Structure / Cost Breakdown Structure

B.

Organisation Breakdown Structure / Work Breakdown Structure / Cost Breakdown Structure

C.

Organisation Breakdown Structure / Cost Breakdown Structure / Work Breakdown Structure

D.

Work Breakdown Structure / Cost Breakdown Structure / Responsibility Assignment Matrix

Questions # 53:

Which THREE of the following are benefits of having strong discipline and grievance procedures in place?

Options:

A.

Cost savings due to legal costs being avoided.

B.

Staff have higher morale and are more motivated.

C.

Any staff who don't perform as required can be dismissed without risk of legal action.

D.

Company meets its legal requirements.

Questions # 54:

What event occurs between the second and third stages of Gido and Clement's Project Life Cycle?

Options:

A.

An agreement to proceed with the project is made

B.

A request for a proposal is made

C.

Several solutions are proposed

D.

The identification that there is a need a project

E.

A feasibility study is undertaken

F.

Project objectives are identified

Questions # 55:

Because of the severity of actions of the employer an employee takes the decision to resign. This could be classed as which of the following?

Options:

A.

Calculative dismissal

B.

Wrongful dismissal

C.

Redundancy

D.

Constructive dismissal

Questions # 56:

Conflict has heightened between the departments of a textile manufacturer, following a recent decision by the manager of the cloth inspection department to a tightening up of the inspection standards. She insists that the quality of output has to improve if the organisation is to remain competitive.

 

This has resulted in some staff being idle more frequently and the sight of this idle time has frustrated the management and other employees in the weaving department, due to the direct link between time and bonus payments.

 

Using the Thomas-Kilman Conflict Mode Instrument, which of the following would be the most appropriate method of resolving the conflict in this situation?

Options:

A.

Competing

B.

Collaborating

C.

Avoiding

D.

Accommodating

Questions # 57:

FF Ltd was established three years ago. Since then the company, which provides online financial advice, has experienced rapid growth and the management team has not really had the time to put management systems and procedures into place.

 

The organisation has asked you to look at the way in which the company deals with its disciplinary problems and procedures.

 

Choose from the following ALL that apply as recommended guidelines for drawing up a disciplinary procedure:

Options:

A.

Procedures should be written down to avoid misunderstandings.

B.

Staff should be provided with a copy of the procedures and relevant sections of the policy made clear.

C.

Discipline is all about punishment and it should state this in the policy document.

D.

Disciplinary procedures should consist of having informal chats outside of the organisation.

E.

Steps should be detailed to investigate complaints that might lead to legal action.

F.

Appeals procedures should be given as and when required as a last resort.

Questions # 58:

A company, which is heavily reliant on its IT systems, experiences a critical problem affecting its just-in-time processes. The manager recognises an immediate need to change and upgrade systems, which he knows will meet resistance by some long serving staff.

 

Which of the following would be the most appropriate method for dealing with the resistance at this time?

Options:

A.

Coercion

B.

Facilitation

C.

Participation

D.

Negotiation

Questions # 59:

The initial Balanced Scorecard design, defined by Kaplan and Norton, used four perspectives (or legs) for management control and the implementation of strategy. What are the FOUR original perspectives?

Options:

A.

Learning and growth

B.

Internal business

C.

External issues

D.

Competitors

E.

Financial

F.

Customer

Questions # 60:

Which of the following options contains the four criteria of a unique resource identified by Barney (1991) ?

Options:

A.

Valuable, Extendable, Rare, Substitutable

B.

Unsubstitutable, Valuable, Imperfectly Imitable, Rare

C.

Extendable, Substitutable, Imperfectly Imitable, Valuable

D.

Rare, Substitutable, Imperfectly Imitable, Valuable

Viewing page 6 out of 7 pages
Viewing questions 51-60 out of questions
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