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PMI-002
Certified Associate in Project Management (CAPM) Certification Questions and Answers

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Viewing page 2 out of 15 pages

Viewing questions 16-30 out of questions

Questions # 16:

As a project manager, you know that the most important activity to ensure customer and stakeholder satisfaction is which of the following?

Options:

Documenting and meeting the requirements

Reporting project status regularly and in a timely manner

Documenting and meeting the performance measurements

Reporting changes and updating the project plan and other project documents where appropriate

Answer

Explanation

Documenting the requirements and meeting them is one of the key things you can do to ensure customer satisfaction

Questions # 17:

You are the project manager and have just completed the Collect Requirements and Define Scope process. What should you do next?

Options:

Create WBS

Verify Scope

Value analysis

Control Scope

Answer

Explanation

Create the WBS is the process that follows Collect Requirements and Define Scope.

Questions # 18:

The customer service VP expresses concern over a project in which you are involved. His specific concern is that if the project is implemented as planned, he will have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into consideration in the project budget. The project sponsor insists that the project must go forward as originally planned or the customer will suffer. Which of the following is true?

Options:

The conflict should be resolved in favor of the customer.

The conflict should be resolved in favor of the project sponsor.

The conflict should be resolved in favor of the VP of customer service.

None

Answer

Explanation

Conflicts between stakeholders should always be resolved in favor of the customer.

Questions # 19:

Communication between the project manager and the project team members should take place:

Options:

Via daily status report.

Through approved documented forms.

By written and oral communication.

Through the formal chain of comman

Answer

Questions # 20:

A project is considered successful when:

Options:

The project meets or exceeds the expectations of the stakeholders.

The product of the project has been manufactured.

The project sponsor announces the completion of the project.

None of the above

Answer

Explanation

A project is considered successful when stakeholder needs and expectations are met or exceeded.

Questions # 21:

A project is considered successful when

Options:

the project meets or exceeds the expectations of the stakeholders

the product of the project has been manufactured

the project sponsor announces the completion of the project

None

Answer

Explanation

A project is considered successful when stakeholder needs and expectations are met or exceeded.

Questions # 22:

Control Costs includes all of the following EXCEPT:

Options:

Informing stakeholders of changes.

Recording appropriate changes to the cost baseline.

Monitoring cost performance.

Preparing cost estimates.

Answer

Questions # 23:

The development of a cohesive project team occurs:

Options:

Throughout the project.

During planning.

During initiation.

None

Answer

Questions # 24:

Which of the following are not the tools and techniques for source selection?

Options:

a weighting system.

Organizational policies

Independent estimates.

A screening system.

Answer

Questions # 25:

If BCWP =400, ACWP = 410, and BCWS = 350, what is the cost performance index?

Options:

0-413

0-82

1-06

1-142

Answer

Explanation

Cost Performance Index (CPI): The ratio of budgeted costs to actual costs (BCWP / ACWP). If CPI is less than 1, this means that the project is over budget.

Questions # 26:

Which of the following is required for Control Scope?

Options:

Risk mitigation

Charter update

Verify Scope

Cost-benefit analysis

Answer

Questions # 27:

Project progress reports are:

Options:

Used, to predict future status and progress.

An Important element of communications.

Needed at least weekly.

None

Answer

Questions # 28:

The quality management plan includes all of the following EXCEPT quality:

Options:

Planning

Definitions

Assurance

Control

Answer

Questions # 29:

What is one of the advantages of a functional organization?

Options:

All employees report to two or more managers

The organization is focused on projects.

Teams are co located.

All employees report to one manager and have a clear chain of command.

Answer

Explanation

An organization structure in which staff are grouped hierarchically by specialty. Advantages for employees in a functional organization are that they have only one supervisor and a clear chain of command exists.

Questions # 30:

Which of the following is needed to develop a detailed project cost estimate?