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Viewing questions 11-20 out of questions
Questions # 11:

UniversalContainers is launching a Community to drive their channel sales. The requirements are as follows: • Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.• Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org. • External partner users must be able to configure the quote using the pricing and quoting tool from the Community. • The pricing and quoting tool must support Community users. • Universal Containers owns licenses for Salesforce Connect. What are the two most efficient ways for a Salesforce Admin to accomplish this task? Choose two answers

Options:

A.

Integrate the Back-Office Legacy System using custom code development.

B.

Integrate the pricing and quoting tool by configuring external users to make it available in the Community

C.

Integrate the Back-Office Legacy System using Salesforce Connect

D.

Integrate the pricing and quoting tool by creating custom code to make it available in the Community

Questions # 12:

Universal Containersbuilds a partner community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement?

Select one or more of the following:

Options:

Questions # 13:

Northern Trail Outfitters has a Customer Community for viewing discussions and Knowledge articles. The Customer Support team needs to add custom fields on articles for internal comments and additional references. What is the most efficient way for the Salesforce Admin to hide the custom fields from customers? Choose one answer

Options:

A.

Create separate articles without these custom fields for the Customer channel and include in the Community

B.

Update the customer profile by removing access to these custom fields on all article types

C.

Override the article detail page with a custom Visualforce page and hide these custom fields for customers

D.

Modify the article detail page with custom Lightning Components that hide these custom fields

Questions # 14:

Bagel World wish to engage with both their partners and customers alike and luckily have just purchased Salesforce. The only difference in the experience is that Partners will have access to their Bagel World Opportunities. What would you recommend to Bagel World?

Options:

A.

Create1 Community for both customers and partners

B.

Create two Communities and give Partners access to both and only have Opportunities available in the Partner Community

C.

Create 1 Community for both Customers and Partners and enable Super User Access for Partners

D.

Create 2 Communities 1 Partner Community and 1 Customer Community

Questions # 15:

Universal Ketchup Containers are ready to start adding Members to their brand new Customer Plus Community. Whatsteps would an administrator take to do this?

Options:

A.

Add the Member Profile to the Community

B.

Add the Member Profile to the Community then Navigate to the Contact Record and Enable the Contact as a Community User

C.

Add the Member Profile to the Community then Navigate to the Account record and enable Contact access to the Community

D.

Navigate to the Contact Record and Enable the Contact as a Community User

Questions # 16:

Universal Containers built a Community to expose Leads and Opportunities to their resellers. They set up partner accounts with two roles and granted Super User access to the Sales Executives users who are created at the top level of the account role hierarchy. Universal Containers has the following requirements to expose dashboards to their partners: • Partners can NOT modify the dashboard. • Partners only see data within their account. • Partners see all the data on the partner account. How should the Salesforce Admin fulfill these requirements?

Options:

A.

Select the Channel Manager as the running userfor the dashboards

B.

Select the 'Run as logged in user option for the dashboards

C.

Select the Sales Executive as the running user for the dashboards

D.

Select the owner of the partner account as the running user for the dashboards

Questions # 17:

Universal Containers built a Community to expose Leads and Opportunities totheir resellers.They set up partner accounts with two roles and granted Super User access to the Sales Executivesusers who are created at the top level of the account role hierarchy. Universal Containers has thefollowing requirements to expose dashboards to their partners: - Partners can NOT modify the dashboard- Partners only see data within their account- Partners see all the data on the partner accountHow should the Salesforce Admin fulfil these requirements?

Options:

A.

Select the \Run as logged in user option for the dashboards.

B.

Select the Channel Manager as the running user for the dashboards.

C.

Select the owner of the partner account as the running user for the dashboards.

D.

Select the Sales Executive as the running user for the dashboards.

Questions # 18:

A Community Admin is planning to add users and wants to send awelcome email for the community. Which three checks must the Community Admin perform? Choose 3 answers

Options:

A.

Make sure the users have their profiles established in the community

B.

Make sure the community is in Published status

C.

Make sure the community is in Active status

D.

Set the community in preview status to review before changing it to Active status

E.

Set the email check box option at the community level

Questions # 19:

A Salesforce Admin is launching a newCommunity in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers

Options:

A.

Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules

B.

Performance test the Community with a large number of members with increased activity

C.

Test the Community for member activity, including cases and articles

D.

Formalize the member registration process, including automating the account assignment or person account creation

E.

Make sure customers are NOT members of other Salesforce Communities

Questions # 20:

Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:• Five active Communities• Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container• Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?

Options:

A.

Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser

B.

Access all Communities via Salesforce1 iOS app

C.

Access four template -based Communities viamobile browser and Visualforce/Tab community via Salesforce1 mobile browser app

D.

Access all Communities via mobile browser using the Community URL

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