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CRT-271
Certification Preparation For Community Cloud Consultants (SP25) Questions and Answers

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Viewing page 2 out of 9 pages

Viewing questions 11-20 out of questions

Questions # 11:

Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?

Options:

Use Google Analytics to generate the adoption report

Install the Salesforce Community Management AppExchange package

Install theWave dashboards for Communities

Use Data Loader to download the user data to generate a pivot table in Excel

Answer

Questions # 12:

Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready todeploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule?

Choose 3 answers

Select one or more of the following:

Options:

Turn the sandbox Community to Inactive status before deploying the metadata to production

Add the Community user profile(s) as members of the Community before activating production

Uncheck "Send Welcome Email" in production Workspaces before deployment

Deploy the changes to production using change sets to disable the welcome email

Change the Community membership of sandbox Community users from Profiles to Permission Sets

Answer

A, C, D

Questions # 13:

Unauthenticated users are unable to some articles on a Universal ContainersCommunity. Universal Containers have articles associated to the public knowledge base channel and topics associated to the correct data categories. How should the Salesforce admin troubleshoot this issue?

Select one or more of the following:

Options:

Check the article type permissions on the guest user profile

Enable public access for the Community in setup and the Guest user profile

Create a new data category specifically for guest users to display articles

Create a featured topic in the Communitybuilder to display articles

Answer

Questions # 14:

Universal Containers wants to create a Customer Community venue product line with the following requirements:

- Use the customer service template

- Track Community members' login countries

- Display SharePoint documents for the customer

- Display productdocumentation from Adobe Experience Manager

Which three integrations what do Community Cloud consultant need to configure to meet these requirements?

Choose 3 answers

Select one or more of the following:

Options:

SharePoint Web Services

Files Connect

CMSConnect

Google Analytics

Salesforce Knowledge

Answer

B, C, D

Questions # 15:

A company uses CMS (Content Management System) to store and manage public content. TheVP of Advertising wants to run marketing and advertising campaigns in the Community using that content. How should the Administrator render advertising content in the Community?

Select one or more of the following:

Options:

Build a custom integration point between the CMS and the Community

Use Process Builder to import content from the CMS on a periodic basis

Download and install the Community Content package from the AppExchange

Configure CMS Connect to pull content from the CMS

Answer

Explanation

QUESTIONNO: 260

Universal Containers is rapidly expanding its partner network across Latin America and Europe and has received feedback that partner engagement has been hampered by the lack of resources in the partners native languages. Which three individual steps should a Community Cloud consultant take to provide a better experience for these international partners? Choose 3 answers

Select one or more of the following:

A. Enable multiple languages in the Knowledge language settings

B. Set up Translation Workbench and ensure translators are assigned

C. Use the language selector component to let users select their preferred language

D. Embed a link to Google Translate all pages

E. Set up custom URLs to route users from country domains to the correct Community pages

Answer: A, B, C

Questions # 16:

Northern Trail Outfitters launched a Lightning Community. Community members reports being unable to view the menu option to see their work orders. The Salesforce Administrator has validated the following: - The user profile has read access to the work order object - The user profile has membership to the community What should the Salesforce administrator verify to troubleshoot this issue?

Options:

Work Order is adding to the Navigation Menu inCommunity Builder

Work Order is added to the navigation menu in administration

The Work Order tile is added to Community workspaces

The Work Order component is marked publicly viewable

Answer

Questions # 17:

What should the Consultant consider to meet the business requirements?

Options:

High Volume portals are designed for complex use cases that require customization.

Customer Community Plus license supports up to 10 custom objects per user.

Community Cloud supports up to 10 custom objects per Community.

MuleSoft presents custom data from multiple Communicates in a personalized digital experience.

Answer

Questions # 18:

Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which three actions should the Community Cloud consultant takes to solve this issue?

Choose 3 answers

Select oneor more of the following:

Options:

Add an HTML component with the link to the Store Locations Community page

Define the Store Locations object in the Global Search Results component

Add the Store Locations object pages to the Community navigation

Associate a tab to the Store Locations object

Enable read access on the user profile to the Store Locations object

Answer

B, D, E

Questions # 19:

Universal Containers builds a self-service Community. They need to delegate moderation activities (e.g. removing flags) as wellas editing and deleting content to certain members.

Which two things should the Salesforce Admin do to meet this requirement? Choose 2 answers.

Options:

Assign the "Moderate Communities Feeds" permission to these members.

Activate a moderation rule for certain members.

Assign the "Moderate Communities Files" permission to these members.

Activate "Allow Members to Flag" for certain members.

Answer

A, C

Questions # 20:

A Salesforce Admin at universal Containers notices that a large number of unauthenticated users are accessing Community pages. Their org is on the Salesforce Enterprise Edition. What is the average number of monthly page views allowed?