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Pass the Salesforce Community Cloud CRT-271 Questions and answers with ExamsMirror

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Viewing questions 31-40 out of questions
Questions # 31:

Universal Containers builds a Community on the Customer Service (Napili) Template. The Community Manager needs to add rich content and collaboration capabilities (e.g. feed and publisher) to an existing object page.

What is the fastest way for the Salesforce Admin to do this in Community Builder?

Options:

A.

Edit the object page, add the components, and publish.

B.

Create an object page, add the components, and publish.

C.

Install the collaboration Lightning app, add the app components to the page, and publish.

D.

Add a page variation, add the components, set the page as active, and publish.

Questions # 32:

Universal Containers has recently launched a Lightning Community for customers and partners. Internal teams have created Knowledge articles about company products and partner onboarding. How should the Community Cloud consultant assign Topics so articles can be found easily on the Community.

Select one or more of the following:

Options:

A.

Assign articles directly to Navigational Topics

B.

Assign Data categories to Chatter profiles and map to Topics

C.

Assign Topic categories to articles

D.

Assign Data categories to articles and map to Topics

Questions # 33:

A Community Cloud consultant distributes the specialised real estate management Community using a Lightning Bolt solution. Which two items can be included in the Lightning Bolt solution? Choose 2 Answers

Select one or more of the following:

Options:

A.

Custom applications

B.

Standard lightning community templates

C.

AppExchange applications

D.

Flows and flow categories

Questions # 34:

Universal Containers has the following requirements: • Enable VIP community access once a customer has reached $1 million in revenue. • Maintain customer revenue in Salesforce. • All customers must have accessto the general customer community. • VIP customers must have access to VIP information in the community. • The number of profiles in Salesforce must be limited. How should the Salesforce Admin provide VIP users access to the VIP information?

Options:

A.

Create a profile that has permissions to the VIP information and assign it to the VIP community users

B.

Create a permission set that has permissions to the VIP information and add it to VIP customers

C.

Create a sharing set that allows VIP customers to access VIP information

D.

Create a sharing rule that allows VIP customers to access VIP information

Questions # 35:

Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account. How should the Salesforce Admin fulfil this requirement?

Options:

A.

Promote the CEO partner user to delegated admin on the partner account

B.

Assign Super User access to the CEO partner user on the Contact page

C.

Add a third role to the partner account hierarchy for the CEO partner user

D.

Make the CEO partner user the owner of the partner account

Questions # 36:

Universal Containers wants its Community users to have the ability to log in using Facebook and Google.

Which set of features should the Administrator use to achieve this goal?

Select one or more of the following:

Options:

A.

Custom Lightning Component and Apex Class

B.

Single Sign-on and AppExchange

C.

Auth Provider and Flow

D.

Auth Provider and Registration Handler

Questions # 37:

Northern Trail Outfitters (NTO) is planning to acquire one of its competitors. NTO has identifies agroup of Partners to collaborate with during the entire acquisition process. Which option should NTO use to ensure that only the selected group of partners have visibility to the acquisition?

Select one or more of the following:

Options:

A.

Set Chatter group emailsetting for selected collaboration Partners to Limited

B.

©mention only selected collaboration Partners

C.

Manually share records with selected collaboration Partners

D.

Create an Unlisted Chatter Group for selected collaboration Partners

Questions # 38:

A healthcare company wants to create a Community for its patients and providers. The Community needs to be optimised for healthcare use cases and follow industry best practices. What should the Community Cloud consultant consider first to meet the requirements?

Select one or more of thefollowing:

Options:

A.

Lightning community templates

B.

Business value map and ROI

C.

Custom solutions

D.

Lightning bolt solutions

Questions # 39:

Northern Trail Outfitters is launching a Community with the following requirements: • Branding requirement is limited to the company logo. • Community should be available on desktop. Mobile responsive is not needed. • Community users should have access to reports and dashboards. • Community users should be able to view their invoices, which are saved as external objects in Salesforce. Which template should the Salesforce Admin use to build this Community?

Options:

A.

Salesforce Tabs + Visualforce Template

B.

Aloha Template

C.

Kokua Template

D.

Napili Template

Questions # 40:

The security model for Universal Containers in Private for theCase object. When a support case is raised by a user with the Customer Community license, internal users are not able to see those Cases. Internal users in the support role need to work on these Cases. How should internal users see these Cases?

Select oneor more of the following:

Options:

A.

Use the role hierarchy

B.

Use a Public Group

C.

Use a Sharing Set

D.

Use a Share Group

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