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CRT-271
Certification Preparation For Community Cloud Consultants (SP25) Questions and Answers

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Viewing questions 41-50 out of questions

Questions # 41:

Universal Containers (UC) builds a Community to support customers who purchased its products. UC has the following security requirements:

- Support encryption at rest

- Show decrypted data in the UX (user experience) to users with permissions

- Encrypt all Community data

How should the Salesforce Administrator fulfil this requirement?

Select one or more of the following:

Options:

Install a third-party app from AppExchange to encrypt the data at rest

Leverage Salesforce Shield to encrypt and decrypt alldata at rest

Encrypt data in portals, but not in Communities

Create encrypted fields for Community data

Answer

Questions # 42:

Universal Containers is planning to build a Lightning Community for employees. Employees need to see department-specific content when they first log into the community. How should the Community Cloud consultant meet this requirement?

Select one or more of the following:

Options:

Develop a login flow with unique endpoints for each department

Assign separate Visualforce pages for each department

Create content using Content Management in Workspaces

Target employees using audiences based on user object criteria

Answer

Questions # 43:

Northern Trail Outfitters launched a Lightning Community for its partners.Partners need to see list of Opportunities when they log in to the Community. What should the Salesforce Administrator do to fulfil this request?

Select one or more of the following:

Options:

Configure Opportunity as the default landing page in CommunitySettings

Enable the Opportunity page as the landing page in Community Builder

Set the Opportunity object page as the landing page in Community Builder

Add the List View Lightning Component to the Home Page

Answer

Questions # 44:

Why would you modify the Head Markup of a Salesforce Community? [Choose 3]

Options:

To add Custom JavaScript blocks

To add SEO meta tags

B and C

To modify the community colour palate

To addReferences to external JavaScript files

To enable single sign on

Answer

A, B, E

Questions # 45:

A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users.

How should the Salesforce Admin perform this task?

Options:

Create public-free web pages and use Community only for authenticated users.

Create Force.com sites and update guest user login access.

Allow users to access the Community with guest user login credentials.

Enable "Public can access the community" checkbox under General Settings in Community Builder.

Answer

Questions # 46:

Universal Containers wants to build a Community for all their employees. Currently, some oftheir employees are NOT Salesforce users.How should the Salesforce Admin enable access to the Community for the users who are currentlyNOT Salesforce users?

Options:

Create the users as contacts and enable them as Community users.

Allow the users to self -register to the Community.

Create the users in Salesforce and add their profile to the Community.

Add the users to the Community asmembers.

Answer

Questions # 47:

How Should the Salesforce Admin meet these requirements? Universal Containers need a Community for distributors who manage their sales with the following requirements: Each distributor has multiple users. Users within the same distributor should be able to talk to each other. Users should not be able to talk with users from other distributors. Knowledge articles and other Community features should be the same for all distributors.

Options:

Create Sharing groups to share users within a distributor. Allow discussions, keeping the OWD for Users as private.

Create a separate Community for each distributor. Allow members to talk within the Community and enable the Community user visibility.

Enable the Portal user visibility and disable the Community user visibility under Sharing settings. Keep OWD for Users as private for external users.

Create a Sharing set to share the users within a distributor in the Community. Allow discussions, keeping the OWD for Users as private

Answer

Explanation

QUESTIONNO: 170

Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:• The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.• The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.• They have 50 Salesforce Live Agent Licenses provisioned in their org.

A. EnableLive Agent in Community Settings.

B. Add a custom Live Agent Lightning component.

C. Set up Live Agent in Community Management.

D. Configure Live Agent in the Salesforce org.

Answer: B, D

Questions # 48:

Universal Containers needs to create a Navigation link to the company's website inside their Customer Service (Napili) Template-based Community.

Which standard functionality should be used to accomplish this task?

Options:

Upload an HTML header in Community Management with Javascript that contains a link to the external website.

Create a rich text field inside the Navigation object and include the website URL as an href link.

Create a Navigationmenu item inside Community Builder with External URL type.

Update the Default Website Link property inside Property Editor to the company's website.

Answer

Questions # 49:

Which threeLightning Components are available in Builder when customizing a home page? Choose 3 answers

Options:

Select the Channel Manager as the running userfor the dashboards

Select the 'Run as logged in user option for the dashboards

Select the Sales Executive as the running user for the dashboards

Select the owner of the partner account as the running user for the dashboards

Answer

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