Certification Preparation For Community Cloud Consultants (SP25) (CRT-271) Practice Test

Questions # 81:

As a part of your Partner Community Roll-out strategy you plan to engage with stakeholder(s) within the business to understand what they are hoping to get out of the community being implemented. Who do you meet with?

Options:

Partner Relationship Manager and Sales Managers

Executives and the Partner Relationship Manager

Partner Relationship Manager and Marketing Managers

Sales Team, Marketing Team, Service Team and Executives

#AskForce on Twitter and the Success Community

Questions # 82:

Universal Containers needs a Community for distributors who manage their sales with the following requirements: • Each distributor has multiple users. • Users within the same distributor should be able to talk with each other. • Users should NOT be able to talk with users from other distributors. • The Knowledge articles and other Community features should be the same for all distributors. Flow should the Salesforce Admin meet these requirements?

Options:

Create Sharing groups to share users within a distributor. Allow ions, keeping the OWD for Users as private

Create a separate Communityfor each distributor. Allow members to talk within the Community and enable the Community user visibility

Enable the Portal user visibility and disable the Community user visibility under Sharing settings. Keep OWD for Users as private for external users

Reate a Sharing set to share the users within a distributor in the Community. Allow ions, keeping the OWD for Users as private

Questions # 83:

Universal Containers needs their channel partners to collaborate on Opportunities within their new partner Community based on the Customer Service Template. What is the recommended way to accomplish this task?

Options:

Create a pagelayout for leads and assign it to those profiles that have access to the Community.

Create a Detail page for invoices and add the page as a Navigation Menu item.

Create a Visualforce page for Opportunities and add the page as a Navigation Menu item.

Add Opportunities as a Salesforce Object in the Navigation Menu.

Questions # 84:

Universal Containers recently rolled out a Community to their partners.

The internal sales team has the following requirements for internal users:

- Ability to support the addition of 50 new partners every month.

- Ability to pass leads to the partners.

- Continue to haveaccess to the leads after transfer to partners.

- Access to the opportunity when the partner converts the lead.

- Leads should be visible to only the partner who is working on the lead; other partners should NOT have access to the lead.

Which sharing option should the Salesforce Admin choose to meet the requirement for internal users?

Options:

Create a sharing rule to share leads and opportunities to internal users.

Use sharing sets to share leads and opportunity to internal users.

Create a public group and include partners and share records to the public group using sharing rules.

Allow partner users to manually share the leads and opportunities with internal users.

Questions # 85:

Salesforcereleases an enhanced feed publisher component in the latest release of the Napili template. Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template. What should the Salesforce Admin doto resolve this issue?

Options:

Refresh the Salesforce component list In Community Builder

Upgrade the template to like latest version

Enable Chatter for the one

Un publish and republish the Napili template

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