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How many people should be accountable for a process as defined in the RACI model?

Which role is accountable for the operational management of a process?

Which role is responsible for carrying out the activities of a process?

A process owner has been identified with an "I" in a RACI matrix. Which one of the following would be expected of them?

A process owner has been identified with an "I" in a RACI matrix.

Which one of the following would be expected of them?

Who is responsible for ensuring that the request fulfillment process is being performed according to the agreed and documented standard?

What is a RACI model used for?

A process owner is responsible for which of the following?

1. Defining the process strategy

2. Assisting with process design

3. Improving the process

4. Performing all activities involved in a process

Who is responsible for defining metrics for change management?

Which of the following activities would be performed by a process manager?

1. Monitoring and reporting on process performance

2. Identifying improvement opportunities

3. Appointing people to required roles