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CompTIA
CTT+
TK0-201
CTT+ Exam (Certified Technical) Questions and Answers

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Questions # 1:

When planning to deliver an online course, the trainer MUST make time for:

Options:

Constructive feedback on the materials.

Keyboard shortcuts in applications.

Rude and disrespectful comments from learners.

Explanations of the emoticons used in the course.

Answer

Questions # 2:

Which of the following information would a trainer use from a course evaluation to improve their training methods?

Options:

Students’ evaluation of the learning environment

Students’ evaluation of the objectives for the course

Students’ evaluation of the pace of the course

Students’ evaluation of the course content

Answer

Questions # 3:

Which of the following would a trainer use to motivate students as a class?

Options:

Make evaluations difficult to motivate the students to study harder and do better

Create an evaluation that is easy early in the class to create confidence in the students

Only provide an evaluation at the end of training so that students can look forward to the tests

Create evaluations with only true and false answers to provide students with a better chance to pass

Answer

Questions # 4:

In the middle of a lecture, a learner abruptly asks where the restrooms are located. Which of the following represents an appropriate response?

Options:

Inform the learner that interruptions during lecture are not permitted.

Ask someone else to take the learner to the restroom.

Briefly tell the learner how to find the nearest restroom.

Ask the learner if there is a problem.

Answer

Questions # 5:

A trainer has been tasked with developing a safety course for workers in a manufacturing plant. Which of the following learning styles would be used MOST often?

Options:

Kinesthetic

Auditory

Mathematic

Visual

Answer

Questions # 6:

The trainer reaches a portion of the course that is not as captivating as the rest of the course. Which of the following would be the BEST method to motivate students?

Options:

Use real world examples that relate to the information.

Give a writing assignment on the information.

Give the class a pop quiz on the information.

Tell the class to pay attention.

Answer

Questions # 7:

Which of the following is likely to be appropriate during a non-virtual class?

Options:

Verifying the IT department has provided enough WAN links for the asynchronous students

Preprinted papers that supplement materials from the courseware

Connecting the camera so the remote students can see the trainer

Helping remote students to log in

Answer

Questions # 8:

A trainer has been asked to adapt a specific application courseware for an upgrade of the application. In modifying the courseware, the trainer’s FIRST concerns should be:

Options:

making modifications as needed, while delivering the new version of the courseware.

monitoring the vocabulary and jargon in the material that may not always apply.

providing adequate break time from the training room so the participants can take calls.

meeting the specific objectives of the application and preserving the original course design.

Answer

Questions # 9:

A client has asked for a trainer to teach a customized course to their staff. The client provides the trainer with the required outcomes of the training. Before providing the client with an outline of the course, the trainer should:

Options:

develop the entire course to meet the outcomes and send the outline.

adjust the outcomes to match third party training materials.

talk to the managers to learn the employees’ skill levels.

survey the potential students to determine their present knowledge.

Answer

Questions # 10:

Which of the following is a common technique that trainers use to assess learners during and after a lecture?

Options:

Question and answer periods

Using analogies and humor in discussions

Observing and facilitating group activity

Formative and summative evaluation

Answer

Questions # 11:

A trainer has just completed a content rich asynchronous training session for a live, formal class and virtual audience. Which of the following methods would be BEST to support their learning when returning to their offices?

Options:

Provide the class with the instructor’s contact information

Designate a time after the session for individuals to print the training manual

Have the group exchange contact information and emails

Provide support documentation via the web

Answer

Questions # 12:

The MAIN reason for conducting end-of-course assessments is to:

Options:

Recognize the learner with the highest exam percentage.

Determine which learners will retake the training.

Assess the needs of the organization.

Compare learner achievement to course objectives.

Answer

Questions # 13:

A class is comprised of highly visual learners. Which of the following techniques would BEST reiterate facts and details for memorization?

Options:

Closed-ended, random, but direct question and answer, requiring multiple repetition for the same answers.

Role play that includes scenarios illustrating the effect of the facts in the real world.

Instructor recites scenarios illustrating the effect of the facts in the real world.

Learners provide answers to questions on the instructor's presentation slides.

Answer

Questions # 14:

A trainer should solicit the MOST evaluations from the learners by:

Options:

Giving the learners the expected answers to the survey.

Informing the class that it will affect the trainer's job.

Providing a survey at each station before class begins.

Asking for the completion of a course survey.

Answer

Questions # 15:

After teaching a particularly technical lesson, it is clear that some students do not understand the purpose of the lesson. Which of the following shows how an instructor could BEST handle the situation?