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Viewing page 5 out of 13 pages
Viewing questions 61-75 out of questions
Questions # 61:

Which of the following methods encourages learners to resolve their own inquiries?

Options:

A.

Hypothetical questions

B.

Guiding questions

C.

Direct questions

D.

Closed questions

Questions # 62:

Using every available feature of a computer-based graphic presentation is:

Options:

A.

A benefit to the visual learner.

B.

Distracting to the learner.

C.

An excellent use of training materials.

D.

A creative use of resources.

Questions # 63:

An instructor is approached by a learner that expresses fear that they will not properly understand the material and may lose their job. This fear is preventing the learner from participating in the course. Which of the following is the MOST reasonable course of action for the instructor to take?

Options:

A.

Tell the learner that their fears are unfounded and to relax.

B.

Inform the learner they will receive from the course what they put into it.

C.

Remind the learner that the course is designed for their level and they should do fine.

D.

Offer to speak to the learner's supervisor.

Questions # 64:

When a student in a lab is kept from participating due to a technical problem the instructor should FIRST:

Options:

A.

Ignore the problem and work with the student during a break so the class is not disturbed.

B.

Concentrate on getting the student's technical problem solved so they can learn with the rest of the class.

C.

Try to quickly analyze the problem to resolve the issue.

D.

Have another learner help the student while the instructor continues teaching.

Questions # 65:

A class is working on a lab that requires them to follow lengthy instructions; the instructor recognizes the pace of the class has slowed significantly and wants to ensure that all objectives are covered. Which of the following should the instructor do?

Options:

A.

Manage the course flow and achieve learning objectives by asking the class to shorten their breaks and possibly return after a dinner break.

B.

Achieve learning objectives by demonstrating the lab to the class then have them complete the lab together.

C.

Group all slow learners together and offer extra assistance; have the other learners do additional labs.

D.

Manage the course flow and achieve learning objectives by making the lab into a contest awarding a prize for the first three to finish.

Questions # 66:

An instructor needs to motivate a learner to complete a course, but the learner is not excited about the course due to lack of knowledge. Which of the following is the BEST motivation method?

Options:

A.

Implement more real life scenarios into the instruction to make the learner more interested.

B.

Create a group for this learner to work with to make the learner feel more comfortable.

C.

Give the learner words of affirmation and tell them the instructor is available after class.

D.

Pair the learner with a more knowledgeable learner in the class so the learner can keep up with the class.

Questions # 67:

Which of the following is a reason learners are NOT responding to questions from a trainer?

Options:

A.

The trainer is an expert and the learners do not have questions.

B.

Only open-ended questions are being asked and learners do not know the specific answers.

C.

The trainer is providing positive feedback when questions are asked.

D.

The trainer is not pausing long enough before answering the questions themselves.

Questions # 68:

An instructor is observing participants during an exercise in a classroom environment. The MOST appropriate feedback to offer is:

Options:

A.

Outline two specific things the participant did well, and one specific opportunity for improvement.

B.

Spend most of the time focusing on the participants' weaknesses.

C.

Focus on all the participants' positive skills in order to build esteem.

D.

Tell everyone that they did a really good job.

Questions # 69:

An instructor is being observed while teaching a virtual class with learners from different parts of the country. During the presentation the instructor uses a few colloquialisms. Which of the following is the BEST action for the observer to take?

Options:

A.

Let the instructor keep on going because the training has to get done.

B.

Have the instructor explain the colloquialisms to the learner and go on.

C.

Have the instructor tell the learners to take a break and correct the instructor.

D.

Go to a private chat and explain to the instructor what they are doing wrong.

Questions # 70:

During a training class, a few aggressive learners continued to dominate the question and answer sessions. Which of the following is the FIRST course of action for the instructor to take?

Options:

A.

Talk to the learners on break and reprimand them.

B.

Do not make eye contact with these learners when looking for answers.

C.

Ignore the learners so they will know not to answer the questions anymore.

D.

Tell the learners to give other learners a chance.

Questions # 71:

During a virtual class the instructor has a learner that seems to be growing increasingly confused and now has questions that are distracting the rest of the class. Which of the following is the BEST course of action for the instructor to take?

Options:

A.

Inform the class that they need to move on to new material.

B.

Take the learner's questions into private chat.

C.

Use the learner's questions to reinforce the material for the entire class.

D.

Recommend the learner seek outside tutoring.

Questions # 72:

A learner asks a question and the instructor gives a response. Which of the following should the instructor do NEXT?

Options:

A.

Use non-verbal communication as verification.

B.

Ask other learners for verification of the answer.

C.

Ask the learner. "Did I answer your question?"

D.

Ask the learner to reference the technical manual for verification.

Questions # 73:

An instructor is presenting a technical class through a virtual classroom. The instructor provides an essay question for the learners to verify the comprehension of the topic and asks for the answers to be posted to the instructor in private chat. After a few minutes, learners begin sending in their answers and all the responses are identical. Which of the following methods of evaluation would have been BEST to utilize in this situation?

Options:

A.

Various questions to each learner individually

B.

Ask probing questions to individual learners

C.

Use an online multiple choice exam

D.

Perform a survey of the class and the understanding of the topics

Questions # 74:

While the class is working on training modules, the instructor intermittently polls them to determine their pace in relationship to the daily objectives. Which of the following BEST describes what skill the instructor is demonstrating?

Options:

A.

Determine and apply appropriate motivational strategies for individual learners.

B.

Provide assistance for learners to identify and achieve initial, intermediate and terminal objectives.

C.

Control the flow and timing of the course based on learner needs ensuring that objectives are covered.

D.

Monitor learner comfort level during the use of participatory activities.

Questions # 75:

Which of the following questioning techniques is BEST suited to engage learners right after a lunch break?

Options:

A.

Close-ended review questions

B.

Pop quiz with ranking questions

C.

Questions about what they expect to learn next

D.

Probing review questions

Viewing page 5 out of 13 pages
Viewing questions 61-75 out of questions
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