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Viewing page 6 out of 13 pages

Viewing questions 76-90 out of questions

Questions # 76:

An instructor needs to actively facilitate learning by: (Select TWO).

Options:

Making the training relevant to the learner and their job.

Showing how the training will benefit the learners.

Allowing the learners to set their own goals.

Guiding their time to get the most out of the class.

Lecturing as the primary form of course communication.

Questions # 77:

Which of the following explains why an instructor would use probing questions?

Options:

To give learners a chance to think through a possible scenario

To provide concise answers to cover all of the review material

To gain clarity about the learners understanding of the material

To increase participation in the review process and encourage critical thinking

Questions # 78:

An assessment technique that focuses on the development or improvement of a program is known as:

Options:

Objective evaluation

Formative evaluation

Skill transfer

Summative evaluation

Questions # 79:

In the following scenario, the learners all scored well on the exit assessment. However, upon returning to work, the learners were unable to use any of the learned processes. Which of the following BEST represents the information transfer?

Options:

Teaching how but not why

Poor managerial support

Success in problem-solving training

Recall in hypothetical situations

Questions # 80:

A trainer uses a humorous anecdote that they often use at a certain point in the material. After telling the story, the trainer senses a change in facial expression and body language from one student. Which of the following isthe MOST appropriate action for the trainer to take?

Options:

On the next break, ask the student privately whether the anecdote was effective

Ask for a show of hands of those who did not like the anecdote

Approach the student immediately and ask if everything is alright

Call an impromptu break and ask what the student thought about the anecdote

Questions # 81:

An instructor is conducting a virtual classroom session that also includes a chat room. A learner becomes confused and sends the instructor an irate private message. Which of the following would be the BEST response to the situation?

Options:

Use the administrator control panel in the virtual classroom client to cut off access for the irate user until the learner is calm.

Send the user a private chat message explaining the concept better and add a positive emoticon to calm the learner.

Reply to the class and ask the class to use appropriate netiquette when responding to any messages.

Rephrase the comment into an anonymous question in case other learners are confused and discuss as a group.

Questions # 82:

A participant logs in 15 minutes late for a one-hour synchronous training. Which of the following would be the leader's MOST appropriate response to the participant?

Options:

Ignore the participant completely. They should have logged in on time.

"Welcome! Glad you decided to finally join us today. Since you missed the opening exercises, you might want to just try back another day."

"Welcome! Please see the assistant to review what was missed."

"Welcome! Let me briefly review the content missed. We are currently on lesson two."

Questions # 83:

The only advanced learner is polite but obviously bored. Which of the following is the BEST way to improve the learner's class experience?

Options:

Ask the learner if they would like to assist in room preparation and class documentation.

Ask the learner if they would like to prepare to teach a lecture of the class.

Ask the other learners to quiz the expertise of the advanced learner.

Ask the learner to cite real world examples to use in class.

Questions # 84:

During a virtual class session, the trainer is having issues with learners speaking at the same time during a discussion. Which of the following actions should the trainer take?

Options:

Disable the chat feature to avoid interruptions by learners

Review the policy on proper etiquette for online chat

Post the lesson online for learners to view

Have learners podcast their comments to the instructor

Questions # 85:

An instructor noticed that several learners were not paying attention, not completing the assigned tasks, and were uninterested in the topic discussed. Which of the following is the BEST action to motivate these learners?

Options:

Assign teams for a competitive group activity.

Stress the importance of focusing at all times.

Move to another topic and come back to this one later.

Send everyone on a break and resume the topic after break.

Questions # 86:

An instructor has almost finished discussing a new topic when a learner is observed making unusual facial expressions. The instructor's BEST response is to:

Options:

Determine and apply appropriate motivational strategies for the learner.

Wait and monitor learner progress during training.

Confirm the communication identifies the need for clarification or feedback.

Maintain a consistent behavior with all learners.

Questions # 87:

An online exam has just begun in a classroom setting. The instructor notices that a student has not started the exam and is avoiding eye contact. The student is MOST likely:

Options:

Cheating

Confused

Angry

Focused

Questions # 88:

A trainer read that frequent evaluations are considered better for evaluating student progress than a single exam at the end of the course. Which of the following would be the BEST example of such evaluations?

Options:

Student labs led by the instructor during class

The trainer's mental notes about the students' ability

The trainer evaluation form filled out by the students

Short tests developed by the trainer

Questions # 89:

A contract trainer is hired to deliver a business writing class for an accounting department of a large organization. The terminal objective for the class is to decrease the amount of time workers spend writing the annual report.Which of the following shows how the trainer might BEST measure the group's improvement?

Options:

A trainer should attempt to measure performance on an objective service instead.

Ask the controller what percentage of improvement they think the organization will experience as a result of the training.

Create a pre-test and deliver it at the beginning of the class and again at the end of the class.

Create a post-class essay question and assign the essay as a final test of the group's writing improvement.

Questions # 90:

While teaching a class the instructor constantly notices a learner is straining to see the information on the whiteboard and is looking frustrated. The instructor asked the class if everyone understands the material, and thelearners confirmed that they all understand the material. Which of the following can the instructor do to improve the learning opportunities for the frustrated learner? (Select TWO).