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Viewing page 9 out of 13 pages

Viewing questions 121-135 out of questions

Questions # 121:

A trainer is contracted to teach from a particular outline and prepares accordingly. During the introduction, it is determined that the students are already versed in some topics and expected to review additional topics not included in the course outline. Which of the following is the BEST response?

Options:

Explain that the contract requires teaching to the outline without deviation and begin the course as planned.

Clearly mark areas for quick review and speak to management at the first opportunity.

Excuse the students who already know the material and arrange for an advanced course.

Change the outline to satisfy all students’ expectations.

Questions # 122:

While the trainer is performing administrative functions at a desk, a student approaches the trainer and asks a question. Which of the following employs active listening?

Options:

Stop working and focus on the student asking the question.

Continue working while listening to the student.

Focus on the student behind the one asking the question.

Stare at the student while listening to the question.

Questions # 123:

A class is even more unresponsive than usual. The trainer would like to find out what the students are learning. Which of the following is the BEST approach in this situation?

Options:

Give the students a paper quiz.

Ask students at breaks if they are learning anything.

Ask the students probing questions by name.

Send a message to their managers explaining they are not responding.

Questions # 124:

A trainer happens to notice throughout a session that one learner is getting assistance from another learner on all of the assignments. Which of the following would be the BEST approach to diffuse this behavior?

Options:

Move the learner who is assisting the other learner to another area in the room.

Inform both learners that they will not receive credit for this particular session.

Ask the learner who is assisting to allow for individuals to contribute equally.

Allow the behavior to continue because the assessment means very little.

Questions # 125:

An instructor is preparing to start a class where several learners have arrived late due to bad weather. The general mood of the learners is poor. Which of the following is the BEST way to handle this situation?

Options:

Use humor that will create a positive mood.

Tell the learners that the class will run late that day

Have the learners introduce themselves.

Proceed with the course material.

Questions # 126:

To illustrate a point, the trainer uses a joke that the class does not understand. Which of the following should the trainer do next?

Options:

Attempt to save the situation by telling another joke

Pretend nothing happened and continue with the lesson

Retell the joke explaining its punch line

Decide not to use humor in future presentations

Questions # 127:

While the class is working on training modules, the instructor intermittent polls them to determine their pace in relationship to the daily objectives. Which of the following BEST describes what skill the instructor is demonstrating?

Options:

Determine and apply appropriate motivational strategies for individual learners,

Provide assistance for learners to identify and achieve initial, intermediate and terminal objectives.

Control the flow and timing of the course based on learner needs ensuring that objectives are covered,

Monitor learner comfort level during the use of participatory activities.

Questions # 128:

An instructor is instructing a class of thirty learners. One learner is constantly disrupting the class by talking in a loud voice. Which of the following actions should the instructor take FIRST?

Options:

Discreetly talk to the learner and explain proper classroom etiquette

Give the learner a disapproving look until the talking stops

Use humor in front of the class to keep the learner quiet

Tell the learner to leave the classroom

Questions # 129:

An instructor notices that several learners in a virtual classroom have not been actively participating. The learners are still connected to the session. Which of the following would be the FIRST action to re-engage the learners in the class?

Options:

Send them a private message to make sure they understand the material

Survey the class with a question and require a response.

Use more visual demonstrations to get the learners interested.

Send the class a public message that everyone needs to participate.

Questions # 130:

An instructor receives a 125MB graphic file on a universal serial bus (USB) drive that will be used in a virtual classroom session. The instructor knows that the learners will be attending this virtual class using low bandwidth connections around the world. Which of the following should the instructor do to ensure that the learners will be able to easily receive the document?

Options:

Purchase small USB drives that support encryption. Place the file on each USB drive and then ship the drives to the learners prior to the class.

Place the file on a media share website. Email the learners a link to the location of the document and ask them to download it prior to the class.

Print copies of the document and mail them to the learners prior to the class. Refer to the printed document during the virtual class session, and display it in the presentation.

Email the document prior to the class and have the learners figure out how to access it with limited bandwidth.

Questions # 131:

An instructor has placed the learners into groups to discuss several topics. When the instructor walked around to monitor the group progress, the learners were off-task. Which of the following contributes MOST frequently to this situation?

Options:

The learners were disinterested in group discussions about the topics.

The learners were neither familiar with nor understood the assigned topics.

The learners were not comfortable with the members of the group.

The learners were ready for a break and the instructor failed to recognize this.

Questions # 132:

While conducting a class the power goes out. After an hour it is restored. Which of the following would be the BEST method of delivering the remainder of the course?

Options:

Condense the remaining topics.

Reduce the break time for the remainder of the day to catch-up on the missed material

Give the learners home work to do independent study on the missed material.

Have the learners stay late to make-up for the missed course time.

Questions # 133:

Upon answering a learner's question an instructor should then:

Options:

Review the section that has just been covered

Validate that the learner has understood and is ready to continue

Proceed to the next section assuming that there are no further questions

Elicit further questions from the class as a whole

Questions # 134:

Trainees reported that a trainer's innovative use of media greatly enhanced their ability to understand course content. Which of the following audiences is MOST likely to need this information?

Options:

The company that pays to have its employees trained

The person who schedules trainers

The instructional designer

The other trainers who teach the same course

Questions # 135:

For this question, decide whether the action makes it likely or unlikely that a trainer will achieve the goal. Select the BEST statement that explains why the action is likely or unlikely to accomplish the goal.

GOAL: To facilitate the learning process for a group of learners in a training class who are falling behind the more advanced learners

ACTION: The trainer asks the more advanced learners to tutor the less advanced learners during the last part of each class.

Options:

Likely, because the more advanced learners will feel flattered by being asked to act as tutors.

Likely, because the less advanced learners will respond positively to peer tutoring.

Unlikely, because the more advanced learners might not have any teaching experience.

Unlikely, because instructional time will be reduced for the less advanced learners.

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Viewing questions 121-135 out of questions

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