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Questions # 1:

A design and production company's program comprises the design and manufacture of complex parts. During the yearly strategy alignment meeting, the program manager notices that a peer program manager started a project to develop a new manufacturing technology to further reduce operations costs.

What should the program manager do to incorporate this new technology into the program?

Options:

A.

Work with the project managers to update the program's risk register by evaluating this new technology's ROI.

B.

Incorporate the new benefit to be obtained from this technology into the program's transition plan.

C.

Analyze the benefits management plan to determine any new risks this new technology may introduce.

D.

Update the benefits management plan with an analysis of the new technology's potential benefits.

Questions # 2:

Gina is the program manager for her organization and is reviewing the results of quality control. She would like to create a chart that shows the categories of defects within the program so that she and the program team can address the largest categories in descending order. Which one of the following is the best chart for Gina in this situation?

Options:

A.

Cause and effect chart

B.

Pareto chart

C.

Control chart

D.

Ishikawa chart

Questions # 3:

Which of the following is not a phase of program life cycle?

Options:

A.

Program Initiation

B.

Program Closure

C.

Program Setup

D.

Program Planning

E.

Delivery of Program Benefits

F.

Pre-program Preparation

Questions # 4:

Hans is the program manager for his organization. His current project has seven constituent projects that each will create deliverables for the organization. Who is responsible for the project deliverables in this scenario?

Options:

A.

Project managers

B.

Hans

C.

Program director

D.

Hans and each project manager

Questions # 5:

A program with 10 components is in the planning phase. Project managers who oversee the component projects request detailed schedules. These schedules will be merged into one document to create a master schedule.

What should the program manager do to ensure that the overall program life cycle will meet stakeholder needs and deliver planned benefits?

Options:

A.

Establish a quality review for the project schedules to ensure that resource leveling and baselines are followed and component projects are delivered on time

B.

Work with the project managers to decompose their schedules to minimize risk and better understand the dependencies and resource needs

C.

Decompose the component schedules to determine if work can be executed more quickly to deliver value earlier than planned

D.

Create a work breakdown structure (WBS) to align program execution with stakeholder expectations and the benefits management plan

Questions # 6:

Leigh is working with the project stakeholders to define the project scope. The stakeholders are deciding on what type of flooring their new hotel should have in the lobby. They have narrowed their choices to either carpet or tile. The two acceptable choices of carpet or tile during scope definition is an example of what planning approach?

Options:

A.

Alternative identification

B.

Work packages

C.

Requirements

D.

Scope decomposition

Questions # 7:

Program manager B leaves the program and program manager A takes over the program responsibilities. Program manager A wants to ensure that all expected benefits of the program are realized.

What is used to assess the program cost/benefit justification?

Options:

A.

Program charter

B.

Benefits management plan

C.

Program business case

D.

Program scope statement

Questions # 8:

A new program component provides an opportunity to enhance program outcomes. What does the program manager use to document and monitor the opportunity?

Options:

A.

Program risk register

B.

Program scope management plan

C.

Program risk management plan

D.

Component project risk register

Questions # 9:

Which of the following information gathering techniques is described in the statement below?

"Project risk experts participate in this technique anonymously. A facilitator uses a QUESTION NO:naires to solicit ideas about the important project risks. The responses are summarized are then recirculated to the experts for further comment."

Options:

A.

Brainstorming

B.

SWOT analysis

C.

Checklist analysis

D.

Delphi technique

Questions # 10:

You are the program manager for your organization. Your program is about to being initiated and management is asking you for a document that will define all of the required resources, skills, and competencies you'll need in your program. What document defines the skills and competencies for a program?

Options:

A.

Staffing management plan

B.

Staffing pool description

C.

Program resources requirements plan

D.

Human resources management plan

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