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Program Management Professional (PgMP) Questions and Answers

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Viewing page 2 out of 14 pages

Viewing questions 11-20 out of questions

Questions # 11:

What is the other name for critical delivery dates?

Options:

Substantial completion.

Phases.

Flags.

Milestones.

Answer

Questions # 12:

A program is in its last year of execution. The program manager will receive a performance bonus if executive leadership and the program steering committee determine that the program is a success.

How can the program manager justify receiving a performance bonus upon program closure?

Options:

Update the business case analysis document indicating how each goal was attained.

Prepare a financial framework to show effective financial management and alignment with profit metrics.

Provide a report using the benefits management plan to demonstrate overall benefits realization.

Conduct a customer satisfaction survey to show program success.

Answer

Questions # 13:

A program manager is concerned because several change requests in a component project are causing delays to the program's work package milestones. There are insufficient skilled resources within the component project to complete both the change requests and the milestone tasks.

What should the program manager do next to address this risk?

Options:

Prioritize which resources are critical to the project based on an impact analysis of the critical change requests and update the program roadmap.

Prioritize which change requests are critical to the project based on an impact analysis, resource only critical change requests until overdue milestones are achieved, and update the risk register.

Mandate that no component project change requests will be processed until overdue milestones have been completed and update the risk register to reflect this.

Add the lack of skilled resources to facilitate the large number of change requests to the issue log.

Answer

Questions # 14:

You are the program manager for your organization. Your current program has a budget at completion of

$3,450,000 and is expected to last two years. The program is currently 30 percent complete and has spent ten percent more than what it should have to arrive at this point in the program schedule. Based on this information, what is estimate at completion (EAC) for this program?

Options:

$2,656,500

There is not enough information to know. C. $3,795,000

$1,035,000

Answer

Questions # 15:

You are the program manager for your organization and you need to define all of the program resources you'll need for your program. All of the following can be considered a program resource except for which one?

Options:

A forklift

Materials for the installation of a new server

A positive risk response

Gary, an application developer

Answer

Questions # 16:

A project is assigned to a qualified project manager by the program manager. The client rejects the project manager due to a lack of proper qualifications to manage such a project.

What should the program manager do next?

Options:

Reassess the project manager’s credentials

Assign a different project manager

Review the skill requirements of the project

Apply the competence assessment techniques to resolve the issue

Answer

Questions # 17:

External resources are required for a program. The program manager receives bids from multiple vendors and

presents the top vendor to the program governance board. One program governance board member asks the program manager to select a vendor that was dismissed early in the selection process because they were not on the approved vendor list. The program manager learns that this program governance board member has a personal connection to this vendor.

What should the program manager do?

Options:

Add the vendor to the approved list

Report an ethics violation

Agree to engage the vendor due to the program governance board member's program influence

Initiate a new vendor selection bid process

Answer

Questions # 18:

A program is completed and the expected benefits are realized.

Before executing the transition and closing of the program, what should the program manager do?

Options:

Create a final program report

Archive documents and lessons learned

Obtain approval from the program governance board to initiate program closure activities

Perform administrative and program management information system (PMIS) closure activities

Answer

Questions # 19:

The chief executive officer reminds a program manager that a program must deliver a 30% reduction in customer complaints by the end of the year.

Where is this expectation documented?

Options:

Program quality standards

Customer management plan

Benefits management plan

Benefits sustainment plan

Answer

Questions # 20:

You are a program manager of a program. You are required to compile performance data of your program. These data will be sent to relevant stakeholders. You are reviewing the status reports of all projects including the costs, schedule, scope, risks, and other performance data.

In which of the following processes are you working on?